I ordered one of the guidebooks and it arrived in a water damaged state. I emailed Ivar to advise him of the situation. He quickly responded, apologized, and offered to send a replacement. I didn’t see his reply until about 3-4 months later. I had returned to the USA, so I responded that if the offer still stood, I would be happy to have another guide shipped to my daughters address in Madrid, and he did so right away. I am highly impressed with Ivar’s commitment to customer service, and will not hesitate to order from him again in the future.

Fantastic service and kind people

I live in Ohio, USA and I ordered the credentials I want to carry on my pilgrimage from Fatima to Santiago de Compostela along with a plastic cover to protect them along the way. These just arrived today and I am so pleased with the prompt service. Thank you so much.

Amazing service and super fast response to emails!

Fantastic pilgrim related resource for the whole of the city of Santiago. Ivar decided to relocate his pilgrim friendly business here. He runs it as a shop/office/work studio/delivery point and luggage storage point. You can even take a walking pole (and sometimes other pilgrims items) from him without charge! I am impressed with what is stocked and what you can buy. This includes the Credential, pilgrim guidebooks and gear like Altus backpacks,Altus ponchos, buffs etc. In addition, a wide range of souvenirs and gifts from jewellery to maps of the Caminos de Santiago to the actual bronze scallop shells that adorn pilgrim streets and point the way. All of the stuff he stocks is available on his Pilgrim Forum Digital Shop and can be posted securely anywhere in the world. But the best is Ivar himself who is willing to give up some of his hectic schedule to talk to me and conversations with him are always uplifting. By the footfall he appears to be really popular which is not surprising to me given the longstanding success of his English speaking International Forum.

I came across Ivar when I was looking for a guide to Portuguse route in 2021, there are answers to every question imagined on web site, brilliant & informative

Ivar is the best. Accidentally left my Compostela at the storage 2 years ago and he went through the trouble to find my contact details and ship me my documents. Gem of a human being. Very kind and clean storage.

Great meeting him in person.